Services

Custom automation services. Built for your workflow.

Services explain what we build and maintain. Bring your process and software; we design, integrate, test, and support the automation. The examples below are starting points, not a fixed menu.

Book a 15-minute consultation Explore services
PM Ops automation workflow catalog with fictional service data.
PM Ops product interface shown with fictional workflow data.

Client feedback

Feedback from clients who hired Soya and EMC2Ops to build working systems.

These projects include a custom property management application, AI scheduling, calendars, and systems integration.

5.02 rated reviews · 3 testimonials
5.0
ClientJsons SolutionsToronto, Canada
Client feedback

Jsons Solutions praised EMC2Ops’ work and said they would work with the company again.

What EMC2Ops implemented

AI scheduling and calendar workflow

EMC2Ops built an AI scheduling assistant connected to Google Calendar so availability and appointment coordination could happen in one workflow. For a property team, the same pattern can help move leasing inquiries toward booked tours without manual back-and-forth.

  • Collaborative
  • Committed to Quality
  • Clear Communicator
  • Accountable for Outcomes
5.0
ClientSlyNerdsLos Angeles, California
Client feedback

SlyNerds described EMC2Ops as a strong partner and said they hoped to work with the company again.

What EMC2Ops implemented

AI workflow and systems integration

EMC2Ops connected Make.com and ChatGPT to automate repeatable business steps and pass information between tools. For property teams, that same approach can reduce manual handoffs between inboxes, forms, CRM or PMS records, and task queues.

  • Collaborative
Client testimonial
ClientBradGunner Property Management
Client feedback

I highly recommend Soya. He developed a custom property management application for our company and did an excellent job. He took the time to understand what we needed, communicated well throughout the process, and delivered everything within the timeframe he promised. Soya was professional, reliable, and very easy to work with. We are extremely pleased with the finished product and would definitely work with him again.

What EMC2Ops implemented

Custom property management application

Soya designed and delivered a custom property management application around Gunner Property Management’s requirements, with clear communication and delivery within the promised timeframe.

  • Professional
  • Reliable
  • Clear Communicator
  • On-Time Delivery

Decision guide

Match your workflow to an implementation

Choose the recurring problem first, then review the deliverables and access requirements on its service page. A consultation confirms your scope, acceptance criteria, and the staff decisions the workflow must preserve.

Calls and texts need a shared intake and handoffCapture the conversation context, route the next action, and verify the CRM record across voice and SMS. You have a custom workflow in mindWe design, build, integrate, test, and maintain the solution around your existing process. Deposit evidence and approvals need a connected processBuild the case intake, evidence collection, review gates, and disposition handoffs. Renters call and do not get a fast next step Install missed-call text-back, qualification, CRM logging, and staff escalation. Leads stall after inquiry, tour, or application Install stage-aware follow-up with stop rules and CRM task updates. Maintenance requests arrive without enough context Collect urgency, access notes, photos, and routing details before dispatch. The CRM does not show the real next step Clean up stages, tasks, notes, duplicate handling, and writebacks. Owners ask for the same status updates Draft proactive owner updates with review gates and logging. Vendor coordination takes too many manual loops Route qualified requests with approvals, reminders, and status updates.

Service menu

What EMC2Ops builds and maintains

Popular use cases

Apartment lead tracking Lead source, qualification, ownership, and CRM next steps Lead-to-lease automation Inquiry, tour, application, approval, and move-in handoff How to automate property management Start with one measurable workflow and expand from there CRM follow-up cleanup Fix stages, notes, tasks, duplicates, and ownership rules