EMC2Ops SMS Consent and Enrollment Process

Last updated: 2026-07-10

EMC2Ops sends non-promotional text messages for customer support and account notifications only to customers who have expressly agreed to receive them.

How verbal consent is collected

During a customer support, onboarding, or account-related telephone call, an EMC2Ops representative reads the following disclosure:

“Would you like to receive text messages from EMC2Ops at the mobile number you provided regarding your customer-support requests and account notifications? Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance. Consent is not a condition of purchasing any product or service. Please review our Privacy Policy and SMS Terms.”

The customer must provide an affirmative response, such as:

“Yes, I agree to receive text messages from EMC2Ops.”

A customer who does not provide an affirmative response is not enrolled in the SMS program.

How consent is recorded

EMC2Ops records the customer’s mobile number, the date and time consent was provided, the verbal opt-in method, the representative who collected the consent, and the version of the consent disclosure presented to the customer.

Confirmation message

After enrollment, the customer receives:

“EMC2Ops: You are subscribed to customer-care and account-notification texts. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”

Opting out

Customers may reply STOP at any time to stop receiving messages. Customers may reply HELP for assistance or contact EMC2Ops at soya@getemc2ops.com.

Privacy

Text messaging originator opt-in data and consent will not be shared with any third parties.

Review the Privacy Policy and SMS Terms and Conditions.